Free shipping within the Netherlands above € 20,-

The most complete NT2 webshop

Worldwide shipping

SHOP SCHOOL DOCENT

We deliver worldwide

Support

Do you have questions about your order or our products? Maybe our FAQ can answer them?

What is your question about?

How do I sign in?How do I change my password?I have forgotten my password: what to do?How do I create an account?How do I find the details of my order?How do I add an address to my account?How do I change my address?How do I change my e-mailaddress?How do I change my name in my account?How do I change my password?I haven't received an invoice; what to do?My invoice is incorrect; what to do?Can I place an order on invoice?How do I place an order?How do I change my shipping address?How do I change my billing address?I haven't received a confirmation of my order; what to do?Do I get a discount?How can I pay?Why did I receive a payment reminder?What is my order number?What are the terms and conditions?What are the shipping costs?What is the time of delivery?Which company delivers my order?Hoe can I see if my product is available?I haven't received my order; what to do?I live abroad. How can I place an order without paying VAT?Where can I find my track and trace code?Why do I have to pay clearance charges?How can I return my order?I have received a damaged or defective product I have returned my order but have not yet received my money Can I cancel my order?How do I renew my licence?How do license codes work?What if my activation code is already in use?What do I do if my activation code is unknown?How do I order an evaluation- or teachers copy?How do I get access as a teacher?

Search by topic

Logging in

How do I sign in?How do I change my password?I have forgotten my password: what to do?

Account

How do I create an account?How do I find the details of my order?How do I add an address to my account?How do I change my address?How do I change my e-mailaddress?How do I change my name in my account?How do I change my password?

Orders & payment

I haven't received an invoice; what to do?My invoice is incorrect; what to do?Can I place an order on invoice?How do I place an order?How do I change my shipping address?How do I change my billing address?I haven't received a confirmation of my order; what to do?Do I get a discount?How can I pay?Why did I receive a payment reminder?What is my order number?What are the terms and conditions?

Delivery time & shipping costs

What are the shipping costs?What is the time of delivery?Which company delivers my order?Hoe can I see if my product is available?I haven't received my order; what to do?I live abroad. How can I place an order without paying VAT?Where can I find my track and trace code?Why do I have to pay clearance charges?

Cancellation & returns

How can I return my order?I have received a damaged or defective product I have returned my order but have not yet received my money Can I cancel my order?

NT2 School

How do I renew my licence?How do license codes work?What if my activation code is already in use?What do I do if my activation code is unknown?

Teacher service

How do I order an evaluation- or teachers copy?How do I get access as a teacher?

Bedrijfsgegevens

Bezoekadres

Boom uitgevers Amsterdam B.V.

Prinsengracht 747-751

1017 JX Amsterdam

Nederland

Postadres

Boom uitgevers Amsterdam B.V.

Postbus 15970

1001 NL Amsterdam

Nederland

KvK 04020619

BTW NL001271714B01

Contact

Is the answer to your question not listed?

Our customer service team will gladly help you.

Call us at:

+31 (0) 20 520 0126

Or send an email to: